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CP Wireless

UP TO 30Mbps
Unlimited Monthly Usage
Free Wireless Router
No phoneline required

FROM £22.99 pm

CP FTTC

UP TO 80Mbps
Home OR Business
Wireless Router
Fibre + Phoneline

FROM £29.99 pm

CP Leased Line

5Mbps - 1Gbps
Leased Line
Complete solution
Project Managed

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CP Custom

Bolt on any SKY TV package
Bolt on any VoIP package
Tailor made solutions to suit your needs

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Who we are?

With many years of experience, Clear Picture are your first choice broadband and satellite providers in the South East and Kent. Offering a wide range of services both domestic and commercial buildings including: Broadband, SKY TV, CCTV and much more.

 

Why choose us?

We pride ourselves to build working relationships with our clients and ensure we go on to support and help them through ever changing technologies.
The team at Clear Picture are all very welcoming and knowledgeable , a real pleasure to deal with and the Broadband itself is perfect for our business. I would highly recommend them to all local residents and Businesses alike.

 

Recent Events

23
Jan2014

'Fastest ever' broadband passes speed test

The "fastest ever" broadband speeds have been achieved in a test in London, raising hopes...

27
Aug2013

Rural Broadband

Clear Picture are your first choice rural broadband suppliers

26
Jul2013

UK rural broadband rollout criticised by auditors

The government's rollout of "superfast" broadband to rural areas is about two years behind its...

26
Jun2013

Superfast Internet

A WISP offers public wireless network service. WISPs typically install Wi-Fi wireless hotspots in airports,...

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WIFI SOLUTIONS

Clear Picture are leading providers of managed WiFi and HotSpot services to the leisure, retail and commercial sectors.  
Clear Picture can offer you a service from start to finish, with broadband upload and download speeds up to 100Mbps.
Whether you want to provide WiFi over a shopping centre, campsite, caravan park, marina or hotel or just provide WiFi HotSpot services at a small venue such as a pub, restaurant or cafe you must do so in a legally compliant manner, Clear Picture have the expertise to help you.
Dedicated portal to manage users, accounts, usage, bandwidth management and much much more.
We can provide your own uniquely branded splash page or login page.
We can guide you through all the legal requirements of operating a hotspot (legally).

Our privacy policy
Your privacy is important to us. This policy explains what personal information we collect from you when you purchase products and services from us, when you use our website and when you contact us, how we store and use it, and how you can access and manage this information.
Why do we collect your personal information?  
We collect information to help manage your account:
To deliver your products and services.
And to manage our network.
The law also requires us to keep some information. Occasionally this information is anonymised so you can’t be identified.

Here is a list of things we will always do:
Ensure all personal data is collected in a fair and lawful manner and used only for specified purposes.
Ensure personal data sought is adequate, relevant and not excessive for the purpose.
Ensure personal data we keep is accurate and up-to date. To achieve this we rely on our customers notifying us of changes to their personal data.
Keep personal data secure.
Keep personal data no longer than is necessary and to dispose of it appropriately when it is no longer required.
Take appropriate technical and organisational measures against unauthorised and unlawful processing accidental loss, destruction or damage to personal data.
Only pass your personal data onto another organisation if we need to for the purposes of providing our products and services, or are required to by law or regulation. Before transferring any such data, we will check that the organisation has appropriate data protection policies.

The type of information we have
Who you are: Your name, address and email address and if applicable your payment information. 
How you use your services: your call records, how much data you have used, when you paid your bills.
Records of communications we have with you: including phone conversations, emails, community posts and web chat conversations for the purposes of training our staff, continually improving our services and where necessary, providing evidence or verification of transactions or events.

Where do we get your information?
We collect information when you sign up with us, contact us and when you use our products and services.
For example when you:
Sign up as a Clear Picture Customer.
Get in touch with us to ask something.
Enter any promotions through one of our services.
Make changes to, or close your Clear Picture account.
Use our networks.
Apply for a job with us online.

How we use your information.
We use and analyse your information to keep in touch with you and to supply and improve our products and services. Sometimes we’ll combine and anonymise this information so you won’t be identified. In particular, this means using your information to:
Manage your account and help you to manage your account.
Sort out a payment, put your order through our system or send you an order.
Get in touch with you (e.g. if we need to tell you about any problems with a service or tell you about important updates to our Terms & Conditions).
Keep things secure and prevent crime and fraud.
Manage our network and your use of our network.
Look into any complaints or questions you may raise.
Trace and recover debts, manage credit, detect and prevent fraud and money laundering.
Recover any money you might owe us.
Assign your debt to permitted third parties and look after any credit you might have.

Or to:
Tell you if we’ve changed the way a service works, or tell you about a new service that we think may interest you.
Improve our products and services and develop new ones.
We are allowed to use your information in these ways and share the information as described below because:
We need to so that we can provide you with products and services and to manage your account with us.
We need to use some of your information to comply with legal and regulatory obligations (such as legal obligations to keep details of calls made by customers for a certain period of time).
You have given your consent to us using your data in relation to some forms of use. For example, in relation to using your information to send you marketing messages. You can opt out of this at any time.
How we share your information.
In connection with the purposes described above, we may share your information with others. This might mean sharing your information with our sub-contractors or prospective partners who help us run our services, for example our billing or installation services.
We might also share your information:
With any public authority or law enforcement agency (if they ask for it).
To comply with law or regulations, or for possible legal proceedings.
If you give us personal information that’s wrong or we find out or suspect you’re responsible for fraud. In these circumstances we might share your information with third parties such as law enforcement agencies, credit reference agencies and other affected third parties. 
If one of our partners who are processing information for us are compelled to do so by law.
If there’s an emergency and we think you or other people are at risk.
 
Why we keep hold of your information.
We keep information while you’re our customer or after you’ve left us, but only as long as we are legally required to do so.  
Your rights
You have a number of legal rights in relation to the information that we hold about you, including
The right to request details of the information we have about you; this is called a Subject Access Request (SAR). Only information considered to be your personal data will be released under a SAR. To make a valid SAR, you must put your request in writing to Clear Picture Services, 351B Northdown Road, Margate, CT9 4PB. 
The right to withdraw your consent to the use of your information where we are relying on that consent (for example, you can opt out of receiving marketing messages from us). Please note that we may still be entitled to process your information if we have another legitimate reason (other than consent) for doing so.
The right to ask that we update your information if it is inaccurate or incomplete. 
The right to ask that we erase your information in certain circumstances. Please note that there may be circumstances where you ask us to erase your information but we are legally entitled to retain it.
The right to request that we restrict the processing of your information in certain circumstances. There may be circumstances where you ask us to restrict the processing of your information, but we are legally entitled to refuse that request.
The right to make a complaint with the Information Commissioner www.ico.org.uk if you think that any of your rights have been infringed by us.

Marketing communications
If you don’t want us to send you relevant offers or marketing information please contact us to say so via our website or email This email address is being protected from spambots. You need JavaScript enabled to view it.

About cookies.
We use cookies on our websites. A cookie is a piece of information stored in a small file which is sent to and from web pages. They can be used to identify that you’ve visited websites before and some will be stored on your computer by your web browser. They are anonymous, so they don’t store any personal information of any kind.

Communicating over the internet:
Please remember, any emails or other communications you send over the internet aren’t safe unless they have been encrypted. The communications might go through a few countries before they get to the recipient, even if the recipient lives in the same street as you! Unfortunately, that is how the internet works. If someone gets into your emails without your permission, or your personal information is shared publicly as a result of unencrypted communications, we can’t accept responsibility because it is out of our control.

Our Recent Clients

BP
Ward and Partners
Mears
The Marlowe Innovation Centre
The Royal St. George's Golf Club
NHS
Kent County Council
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What our clients say

I just wanted to say that thanks to Clear Picture we avoided a major business headache and disaster this Winter.

Between Christmas and New Year the high winds caused a tree to cut off our phone lines. Luckily, because we were with Clear Picture this did not effect the running of our business. With your broadband being unaffected our tills still ran, and work could continue as normal. If we were relying on phone lines we wouldn't have been able to offer our normal service for several days during a very busy time for us.

Thank you! Stonelees Golf Centre

We are a relatively new customer to Clear Picture and the service we received from the first call to the installation of their Superfast Broadband has been excellent

I have been a radio broadband customer for many years now. Recently I made contact with Clear Picture who have since supplied me with a faster connection than my previous supplier, and it is cheaper per month.

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NewsLetter

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Get in touch

This email address is being protected from spambots. You need JavaScript enabled to view it.

0800 756 6577

351b Northdown Road, Margate, Kent, CT9 3PB

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